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Shipping Information

Primed Rehab Equipment Supplies are committed to delivering your purchases in the most efficient and timely manner possible. Please see the details below to better understand our shipping processes.

Shipping Options

  1. Standard Shipping: With a flat rate of just $16.50, you can receive your order within 3-7 business days, depending on your location within Australia.

  2. Express Shipping: For those who need their orders more urgently, we offer an Express Shipping option. For a flat rate of $20.00, you can expect to receive your items within 1-3 business days.

Free Shipping

To show our appreciation for your business, we offer FREE Standard Shipping on all orders over $300. This applies automatically at checkout when your cart total exceeds $300.

Package Tracking

All our shipments come with comprehensive tracking. After dispatching your order, we will email you a unique tracking number to track your package’s journey from our store to your door.

Ordering Multiple Products:

Heads up! Due to our diverse product selection, items in your order may ship from different locations. This means you might receive multiple packages over different days. Don’t worry, each package will have its own tracking number you can follow!

When you add extra products to your cart they may be from different suppliers. If this is the case, there will be separate shipping fees added to your order for that product. We believe in upfront costs, so you’ll see everything before checkout!

Important Information

Please note that the shipping times mentioned above are estimates and may vary based on factors beyond our control such as adverse weather conditions, holidays, and custom procedures. Rest assured, we work diligently with our shipping partners to minimise any potential delays.

Your satisfaction is our priority. If you have any questions or concerns regarding our shipping policies or if you experience any problems with your delivery, please feel free to reach out to our customer service team. We’re always here to help!

Thank you for choosing Primed Rehab Equipment Supplies. We look forward to serving you!